AUCTION AVENUE PRIVATE LIMITED
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Terms of Service

Last updated: August 2026

Effective Date: August 15, 2026
Last Updated: August 2026

Welcome to Auction Avenues. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "Buyer", "Seller", "Broker", or "you") and Auction Avenue Pvt. Ltd. ("Auction Avenues", "Company", "we", "us", or "our"), governed by the Indian Contract Act, 1872 and the Information Technology Act, 2000.

By visiting, browsing, registering on, or using Auction Avenues, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy.

1. Intermediary Status & Nature of the Platform

  • Technology Intermediary: Auction Avenues functions exclusively as an online listing discovery marketplace and an Intermediary under Section 79 of the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
  • Not an Agent, Bank, or Auctioneer: Auction Avenues is not a bank, non-banking financial company (NBFC), asset reconstruction company (ARC), court liquidator, real estate broker, auctioneer, legal consultant, or government authority. We do not own, sell, inspect, or conduct auctions for properties directly.

2. Bank Auction Notices (SARFAESI, IBC & DRT Properties)

  • Public Domain Aggregation: All bank auction properties listed on Auction Avenues are compiled from publicly published statutory bank auction notices, newspaper releases, and authorized financial institution releases under the SARFAESI Act, 2002, the Insolvency and Bankruptcy Code (IBC), and DRT guidelines.
  • "As Is Where Is" Principle: All bank auctions are conducted independently by the authorized officers of the respective lending institutions strictly on an "As Is Where Is, As Is What Is, and Whatever There Is" basis.
  • Institutional Authority: Auction Avenues has no role or authority in determining reserve prices, managing earnest money deposits (EMD), validating bids, or declaring auction winners. Selling institutions hold the sole right to alter, postpone, or cancel auctions at any stage.

3. Resale, Rental & Developer Listings

  • Lister Representations: Property owners, licensed brokers, builders, and developers who post listings on Auction Avenues represent and warrant that they possess valid legal authority, unencumbered marketing rights, and all mandatory regulatory approvals (including RERA registration where applicable).
  • Sole Lister Responsibility: Listers are exclusively liable for the accuracy, legality, pricing, title validity, and physical status of their listings.
  • Zero Tolerance for Misrepresentation: Auction Avenues reserves the unreserved right to immediately remove any listing and suspend any account found to contain fraudulent, misleading, duplicate, or unauthorized property data.

4. Mandatory Buyer & User Due Diligence Advisory

  • No Platform Title Guarantee: Auction Avenues does not conduct independent title searches, structural audits, or physical encumbrance verifications. A listing’s presence on the platform does not constitute an endorsement, warranty, or guarantee of title veracity by the Company.
  • Required Independent Due Diligence: All buyers, tenants, and prospective bidders are strictly advised to:
    1. Inspect the property physically and verify vacant possession status prior to making financial commitments.
    2. Conduct a thorough title search and obtain Encumbrance Certificates (EC) through an independent legal advocate.
    3. Verify municipal tax dues, electricity/water arrears, society dues, and approved layout plans with relevant local development authorities.

5. Financial Disclaimers & Transactions

  • Direct Transactions: Auction Avenues does not collect property consideration, token money, security deposits, or auction EMDs on behalf of sellers or banks. All financial transactions, token payments, sale agreements, and deed registrations take place directly between the buyer and the seller or auctioning institution.
  • Limitation on Transaction Disputes: Auction Avenues is not a party to, and disclaims all liability for, any financial default, cheating, title defect, or dispute arising between transacting users or participating financial institutions.

6. Acceptable Platform Use & Prohibited Conduct

Users agree not to:

  • Post fraudulent, misleading, defamatory, infringing, or illegal listings or inquiries.
  • Deploy automated scrapers, crawlers, or data harvesting scripts to duplicate platform listings or database directories.
  • Circumvent platform access controls, security measures, or verification mechanisms.
  • Impersonate any person, financial institution, bank officer, or government body.

7. Intellectual Property

All platform software, proprietary code, brand trademarks, logos, page designs, and compiled database structures are the exclusive intellectual property of Auction Avenue Pvt. Ltd. and are protected under Indian copyright, trademark, and cyber laws.

8. Limitation of Liability & Indemnification

  • "As-Is" Service: Auction Avenues is provided on an "as-is" and "as-available" basis without warranties of any kind, express or implied.
  • Liability Cap: To the maximum extent permitted by Indian law, Auction Avenues, its directors, employees, and affiliates shall not be liable for any indirect, consequential, punitive, or financial damages arising from platform usage or reliance on listing data.
  • Indemnity: You agree to indemnify and hold harmless Auction Avenue Pvt. Ltd. against any claims, losses, damages, or legal expenses resulting from your breach of these Terms, misrepresentation of listings, or transactions conducted with third parties.

9. Notice, Takedown & Grievance Redressal Mechanism

In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, if you believe any listing infringes your copyright, violates RERA guidelines, or contains fraudulent information, please submit a written complaint to our Grievance Officer:

  • Designation: Grievance Officer
  • Email: info@auctionavenues.in
  • Company: Auction Avenue Pvt. Ltd.
  • Address: 652/9 Nehru Nagar Main Road, Atal Dwar Main Rd, in front of Shiv Mandir, Indore, Madhya Pradesh 452011, India
  • Response Timeline: Complaints will be acknowledged within 24–48 hours and addressed within statutory timelines.

10. Governing Law & Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the Republic of India. Any dispute, claim, or legal proceeding arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts situated in Indore, Madhya Pradesh, India.